Right of withdrawal & returns
You have a right of withdrawal and a right of return for purchases made on our website within 14 days of receipt of the goods.
The return only applies to unopened bottles.
After this period of 14 days, the bottles can no longer be returned.
If you would like to make use of your right of withdrawal and would like to return unopened bottles to us, please send us an e-mail to: email@example.com before the withdrawal period has expired to inform us of your decision to exercise your right of withdrawal.
Please return the goods well packaged to the following address:
Viaphyt B.V.c / o Luxroutage S.A.Bâtiment Ilex11 Rue Paul RischardL-5324 ConternLuxembourg
Please inform us of the order number AVEN xxxxx so that we can allocate the return.
Email us the tracking number of the package to firstname.lastname@example.org so that we can track the return.
After receipt of the return and after checking the bottles, we will refund the invoice amount, excluding the shipping fee, to the account with which you paid for the goods.